Privacy Policy

1. Introduction

Limac Power Tech ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us about our LiFePO₄ battery products and solutions.

2. Information We Collect

We collect information you voluntarily provide, including:

• Name and phone number (required for enquiries)
• Email address (optional, for sending confirmations)
• Product interest and message content
• Chat messages sent to our AI assistant

We also automatically collect standard server logs (IP address, browser type, pages visited) for security and analytics purposes.

3. How We Use Your Information

• To respond to your product enquiries and sales queries
• To send confirmation emails when you submit an enquiry
• To improve our website and understand customer interest
• To comply with legal obligations

We do not sell or rent your personal information to third parties.

4. Sharing of Information

We may share your data with the following service providers solely to operate our website:

• Resend — transactional email delivery
• Anthropic — AI-powered chat responses (no personal data stored by Anthropic beyond the session)
• MongoDB Atlas — secure cloud database hosting

5. Data Retention

Enquiry records are retained for up to 2 years for business purposes and then deleted. You may request deletion of your data at any time by contacting us.

6. Cookies

We use only essential session cookies required to operate the website. We do not use advertising or tracking cookies. No consent banner is required.

7. Your Rights

You have the right to access, correct, or delete your personal data held by us. To exercise these rights, please email us at info@limac.in.

8. Security

We implement industry-standard security measures including HTTPS encryption and access controls to protect your data. No method of transmission over the internet is 100% secure, but we strive to protect your information to the best of our ability.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top will reflect any changes. Continued use of the site after changes constitutes acceptance.

10. Contact Us

For any privacy-related questions, please contact: